Increase efficiency and reduce costs

•  Manage three to four times as many inquiries when using chat than by email or phone.
• Shorter wait times with faster resolution means a better bottom line and happy customers.
• Deploy a Live Guide chat campaign anywhere, on a website, in e-mails, online ads and social media campaigns.

• Instantly get face-to-face with customers through online audio and video chat
• Manage inquiries three to four times faster than by phone or email
• Escalate easily to co-browsing or remote control sessions
• Use pre-chat forms and intelligent routing